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Negotiation & Customer Service

Lesson 50 · משא ומתן

Israelis are direct and bargain everything: market prices, contracts, salaries, even hospital bills. Saying no firmly, asking for discounts, escalating to managers, essential survival skills.

Opening Lines

Asking for a Discount

Pushing Back

Escalation

Closing & Agreement

Customer Service Issues

Saying No / Walking Away


Phrases